I don't even know what to say. From initial contact with the office my experience has been top-notch. Everyone has gone out of their way to help me in any way that they can. When I arrived for my appointment this morning the receptionist was super and offered to help however she could. Everyone was so polite to both me and my mom, who was with me because I don't drive [I'm in a wheelchair]. Sarah, the tech who was helping Dr. Berdahl, was so sweet and tried to make things as ...easy as possible. Both Dr. Berdahl and Dr. Schweitzer had the best bedside manners. They understood my frustrations, they didn't treat me like an invalid because of the wheelchair, they explained everything thoroughly and they made sure that I was comfortable with the plan before we proceeded with anything. Dr Schweitzer came up with a possible issue that nobody else had ever thought of before and, as a result, we were able to attempt laser surgery that we had never even considered as a possibility previously. And Dr. Berdahl asked me more than once if everyone was being nice and treating me with respect. I have never in my life been treated with as much compassion and care and I received in your office today. I will DEFINITELY refer any of my friends and family to your office and I will be telling my primary care provider and my regular optometrist that if they ever need to refer to an ophthalmologist, Dr Berdahl and his team are the best in my opinion. Thanks for a great appointment!! More
Dr. Russell Swan and his team at Vance Thompson Vision in Billings, MT encourage you to take advantage of this feedback from current and former patients to aid in your decision to trust us with your eye health needs. From managing and treating complex, ongoing eye disorders to performing the most innovative and proven sight-saving surgeries, the amazing team at Vance Thompson Vision is dedicated to providing the highest level of individualized patient care. We invite you to search through these reviews for patients who have had the treatment you need and then schedule a consultation with board-certified ophthalmologist Dr. Russell Swan or a member of his distinguished, fellowship-trained team of ophthalmologists, ocular surgeons, and optometrists.